Never give up on English

呵呵草

Cherish the English you learned in high school, because it cost your parents' money and belongs to your family property

usman

We need to see the future of China, establish a multilingual environment, and stop the use of language to insult and discriminate against others.

呵呵草

English is not only used in UK,anyone can use it if they like,It's just a language,learning it doesn't mean being superior.

呵呵草

As long as one buys a plane ticket,everyone has the right to receive corresponding services on the plane,even if they are deaf and mute.

呵呵草

If I were deaf and mute, and I bought a plane ticket from your company,
you would say： "You don't speak English, you can't get a blanket!”
and I wrote:“But I can sign language and write English, please give me a carpet!”

usman

Perhaps the customer is not very proficient in English and has referred to 'blanket' as' carpet '.

usman

So,I think this is a misunderstanding.

呵呵草

Therefore,I believe it is possible that the mainland customer used the wrong English word.

呵呵草

Using incorrect English words can cause misunderstanding and panic,if you refer to "blanket" as "robbery",what do flight attendant think?

呵呵草

So, I infer that it was because of the wrong words that led to misunderstandings, and there was no mockery or discriminatory behavior.